FAQ's

Clothing Sizing Chart 

Age	Height
Newborn	53 cm
0-3 Months	59 cm
3-6 Months	66 cm
6-12 Months	73 cm
1 Year	80 cm
2 Year	90 cm
3 Year	100 cm
4 Year	110 cm
5 Year	120 cm
6 Year	130 cm

 

Shoes Sizing Chart 

 

EU	AU/UK	Length	Age
19	2-3	11cm	0-6 Months
20	3-4	12cm	6-12 Months
21	4-5	12.5cm	12-18 Months
22	6	13.5cm	1-2 Years
23	7	14cm	2 Years
24	8	15cm	2-3 Years
25	8-9	15.5cm	3 Years
26	9	16cm	3-4 Years
27	10	17cm	4 Years
28	11	17.5cm	4-5 Years
29	12	18cm	5 Years
30	13	19cm	5-6 Years

 

Care Instructions

Our pieces are made from a range of materials that require different care, always follow the care instructions on the garment labels attached or the instructions listed in the product description online.

Shipping & Postage

All of our items are shipped to you via Australia Post or partner postal carriers for international orders. Please review their current expected shipping and delivery times for best estimates on when you'll receive your items. Once orders are fulfilled and dispatched from our location and handed into the care of Australia Post, all enquiries will be resolved and handled by the Australia Post enquiries team. 

All over-sized items have a flat rate shipping cost and will be charged additional to free shipping carts. 

Order Fulfilment Times

Please allow up to five business days for fulfilment of all orders and up to ten business days for orders that include personalised items. 

Please note that we do not offer an express order fulfilment service, and all orders are dispatched in chronological order from time of order placement. Any express options selected at check out apply to our shipping carrier service only.

Customer Service Enquiries

All customer service channels are monitored during business hours, any enquiries submitted outside of these hours will be responded to during the next business day. Please allow for up to twenty four hours for a customer service response.